Bitpay, a Bitcoin payment service provider, officially confirmed that on the 22nd of December their platform was temporarily experiencing a Bitcoin (BTC) outage. Payments carried out with Bitcoin were halted for over three hours on the platform while Bitpay was attempting to get the transfer issues under control. This news was revealed by Bitpay Support through Twitter.
Previous to this announcement by Bitpay, users of the platform have already made statements about the issues that they were experiencing. Bitpay users were tweeting that the Bitcoin payment service was not working in several stores. A different Twitter user stated that although they enjoy the API data transfer service, he advised others to switch to a different Bitcoin payment platform because Bitpay is not working for many people.
This event happened 12 days after Bitpay added three more crypto assets now having six coins for their service; Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Paxos Standard Token (PAX), USD Coin (USDC) as well as Gemini Dollar (GUSD).
According to the company’s statistics, around the world more than 30,000 people use Bitpay. Even during 2018, when most crypto coins including Bitcoin were having a very hard time, Bitpay was growing as a company and the transactions on the platform reached 1 billion USD that year.
Bitpay was founded in 2011 in Georgia, US and has been in a number of controversies since the company’s launch. The crypto community began doubting Bitpay when the company began heavily pushing Bitcoin Cash (BCH) as an improved substitute of Bitcoin and the platform started having numerous technical and customer service issues, which resulted in them losing many large clients throughout the recent years.
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